Terms & Conditions

Welcome to Shiva Perfume. These Terms & Conditions ("Terms") govern your use of our website and your purchase of products from us. By accessing this website or placing an order, you agree to be bound by these Terms.

1. General

All products sold on this website are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

2. Orders & Payment

By placing an order, you confirm that all information you provide is accurate and complete. We accept payments through the secure payment methods listed at checkout. An order is confirmed only after successful payment authorization.

3. Shipping & Delivery

We aim to dispatch orders promptly and deliver within the estimated timeframe shown at checkout. Delivery times are estimates and may vary due to circumstances beyond our control (courier delays, weather, regional restrictions, etc.).

4. Returns, Refunds & Cancellations

Please refer to our Returns Policy for details on eligibility, timelines, and the process for returns, exchanges, and refunds.

5. Product Information

We make every effort to display our products, including fragrance notes and packaging, as accurately as possible. Actual product appearance may vary slightly due to photography, screen settings, or natural batch-to-batch variation inherent to handcrafted attars and perfumes.

6. Intellectual Property

All content on this website - including text, images, logos, and design - is the property of Shiva Perfume and may not be reproduced, distributed, or used without prior written permission.

7. User Conduct

You agree not to misuse this website, including attempting unauthorized access, submitting false information, or using the site for any unlawful purpose.

8. Limitation of Liability

Shiva Perfume shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by applicable law.

9. Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts having jurisdiction over our registered place of business.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us

For any questions regarding these Terms, please reach out via our Contact Us page.